Shipping & Returns

YOUR RETURNS POLICY?

Products must be returned within 30 days of receiving your order.

Products must be unworn and unwashed with all tags still attached (if your item had tags when you received it). We often remove the tags from all products so don't be alarmed if you receive an item with no tags.

Socks can be returned if they are sealed in their original packaging.

We only offer refunds to the original payment method used to make the order.

For purchases made by part-card, part-gift card, the refund will be applied to the gift card first.

RECEIVED A FAULTY ITEM?

We're sorry to hear you have received a faulty item! Please send us the following info:

  • Your Order Number

Photos that show:

  • The fault as clearly as possible
  • Full-length photo of the item

Don't worry about sending your faulty item back to us, we trust you :)

MORE QUESTIONS?

Please contact our support team on 1800 446 464 or email hello@getgoingpt.com.au

We work with the world's biggest brands

HeartFoundation
Deliveroo
CSIRO
Women'sHealth
Rolld
Avalonairport
WebjetLimited
Hp
Carlisle
ForeverNew
Livin
Harvey Norman

Our reviews

a month ago
I’ve been using Get Going for almost a year now and I can’t imagine life without it! Malin is the best PT and always pushes me to try my hardest. He’s very flexible about working around my...
Becky Thomson
a month ago
Recently started training with Thomas! He is a great trainer, knowledgable, easy to get along with and he has helped me make progress towards my health and fitness goals already. Highly recommend!
hudson kokke
a month ago
At get going they match you with someone who fits your needs.I see Emily S in Langwarrin in Vic.She is the most amazing trainer and human. At 48 yrs old I have struggled but since starting with...
Cass
2 months ago
If you are even considering a slight change (body image, healthier living or just need a push) give them a call! With Fin’s advice and guide I dropped 25 kilos in four months. It’s not a scheme...
james lawrence